Is Your VoIP Hosted PBX Provider Blind to Your Troubles?

A recent survey conducted by Emprix revealed that more than one third of all VoIP service providers, which includes Hosted PBX service, are unable to recognize they have a service quality problem until a customer complaint is received. In a world where mission critical business applications routinely flow through data networks, it is distressing that no monitoring capability exists for many service...

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Voice Over Internet Protocol

Alan Jason Smith

With VOIP technology, you can now place a phone call to someone on the other side of the world using your broadband internet connection rather than a telephone. VOIP technology, in essence, takes the analog signals from your voice and converts them into digital signals able to travel over the internet. Then, at the other end, VOIP converts the digital signal back to the spoken word. Types of VOIP service vary.

Some VOIP providers only allow you to call other users of the same VOIP provider; other VOIP providers allow you to call anyone with a telephone. To break it down, there are three basic types of VOIP service: With an ATA (an analog voice adaptor), which is box that connects your computer (or your internet connection) to your telephone for VOIP use. With an IP phone, a special VOIP phone that is by all appearances a regular telephone but with special Ethernet connectors allowing you to hook it up to your router. Before long, WIFI VOIP phones will be on the market, allowing you to place a VOIP call from any internet hot-spot.With just your computer, you can install VOIP software and place, for free sometimes, VOIP phone calls anywhere in the world.

Get a sound card, speakers, a microphone, and an internet connection, preferably broadband, and youÕre good to go. Probably one of the most apparent benefits of VOIP is how it relieves you of the need to pay the telephone company for phone service. That's one more bill out of your life! You only need to pay your broadband bill (plus VOIP charges) to have your telephoning needs met as well, and a VOIP bill is usually much cheaper than a phone bill. If you carry an internet-enabled laptop with you wherever you go, say, on a vacation, then all you need to do is bring your VOIP adapter and/or IP telephone and you've got service as good as, if not sometimes better than, a cell phone.You must also consider the disadvantages before diving in and going VOIP. For one, your VOIP service may not respond well during power outages and server failures. If your internet is ever out, your VOIP will be out as well, and thus your ability to place phone calls.

Additionally, not all VOIP providers offer 9-1-1 or directory assistance calls. Before purchasing VOIP hardware and service, make sure the VOIP company you choose provides the services you need. Interestingly enough, you may have been placing VOIP calls for a long time now without even knowing it. Telephone companies have been using VOIP technology to make their services more efficient. You can also expect most of the same features from your VOIP service provider as you currently get from your phone company. VOIP service often includes caller ID, call waiting, call transfer, return call, and other convenient features youÕre used to.

Additionally some VOIP providers offer call-filtering services, letting you choose how calls from a designated number are dealt with. Maybe you forward the call to a different number elsewhere, maybe the caller gets a busy signal from you, or a message saying your number is Òno longer in serviceÓ. Some even allow you to check your voicemail over VOIP and add voice messages as email attachments.VOIP is a burgeoning technology with extremely promising possibilities ahead of it. Before long, Ma Bell may become obsolete.

About the author:
Alan Jason Smith is the owner of http://www.joovoip.com which is a great place to find VOIP links, resources and articles. For more information go to: http://www.joovoip.com


An Honest Review of Vonage: A feature-rich, World-ready VoIP

With more players jumping into the already populated space of Voice over the Internet Protocol (VoIP), the perceptive user has that much more choice. Vonage is a leading player in this marketplace with over a million subscribers worldwide in a short lifespan of three years. However, there is a set of negatives too, so wait until you reach the end of this review before you decide to switch from your traditional landline service to Vonage telephony. What is Vonage and how does it differ from your landline connection? For a start, you must have a broadband connection, preferably cable-based; a...

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The latest information and news on VoIP:

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VoIP is hurting BTC (The Nassau Guardian)
A new report is again indicating that The Bahamas Telecommunications Company (BTC) is being devalued due to illegal competition from long distance companies offering Voice over Internet Protocol (VoIP).
Polycom launches SoundPoint IP 430 VoIP phone (CIOL)
NEW DELHI:Polycom, Inc., provider of unified collaborative communications solutions, has added the SoundPoint IP 430 phone to its SIP based voice over Internet Protocol (VOIP) desktop phones portfolio. The newly launched phone is a two-line phone with a full-duplex speakerphone and graphical LCD.
Samsung SGH-P200 GSM/VOIP Hybrid Phone Sighted at FCC (AnandTech)
Cellular and VOIP services all in one handheld...
Consumers to flock to VoIP (theRegister via Yahoo! UK & Ireland News)
The traditional home phone number could become a thing of the past as more and more people opt for fixed-mobile services and VoIP. That's according to ...
VoIP Will Kill Off Traditional Landlines In Europe: Report (Small Biz Pipeline)
VoIP will kill off the use of traditional landlines in Europe, due to the appeal of new fixed-mobile telephone services, says two new reports by JupiterResearch.
X-Lite SIP VoIP Softphone Download (DesignTechnica)
Today's daily download is X-Lite SIP VoIP Softphone. Users who subscribe to a VoIP or Broadband service will be able to use this description.
Ennovative Commerce Solutions Installs VoIP from TelCove (CommsDesign)
JACKSONVILLE, Fla., June 9 /PRNewswire/ -- Ennovative Commerce Solutions, a Jacksonville-based developer of enterprise-class marketing and sales solutions, has installed a new, company-wide VoIP solution from TelCove, a leading provider of business critical telecommunications services to enterprise customers and carriers.
Consumers to flock to VoIP (The Register)
All change The traditional home phone number could become a thing of the past as more and more people opt for fixed-mobile services and VoIP.?
Tiscali unveils VoIP service (The Register)
VoIPtastic Tiscali - which recently clocked up one million broadband lines in the UK - has unveiled details of a new VoIP service.?
Fusion Softphone Turns Computer into VoIP Telephone (IT Observer)
Fusion Telecommunications International has announced that it has completed the first version of its proprietary computer-based efonica telephone, or 'softphone,' a software application that transforms a personal computer into a VoIP telephone. Concurrent with the launch of Fusion?s new, efonica-branded VoIP services later this month, customers will be able to download a beta version of the

Is VoIP Good For The Home?

There is no doubt that you have heard about VoIP by now. It’s made headlines and is plastered everywhere both in online and TV advertisements. Just in case you haven’t caught on to the hype yet, VoIP is the abbreviated term for Voice over Internet Protocol. Voice over Internet Protocol is basically the ability to communicate on a phone over your Internet connection. With VoIP, the promise is the ability to make local and global long distance calls at a significantly lower rate than over a plain old telephone line through your local carrier. The VoIP trend has caught on and large enterprises...

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