November 11, 2005
Citrix Systems, Inc.
Citrix Systems, Inc. has released Citrix Application Gateway 6.0, which heralds the arrival of its new Smart Agent technology. Smart Agent enables more than just IP telephony via a computer. The integration of computers and telephones has met only limited success due to the difficulties in systems integration.
Click-to-call was the first application by Citrix that made use of the Smart Agent technology. It enabled calling up desk telephones by clicking on the linked telephone numbers in Web applications. The Hospitality Voice Services introduced by Citrix at the end of October were targeted at hotels. The features in the service enabled the hotel to advertise and present current information on their phones by integrating the phones in the guest rooms with property management systems. The Smart Agent technology is simple to deploy and use for the administrators and the end-users. It uses an auto-updating client that is easy to upgrade. tmcnet.com reports:
Citrix Application Gateway is an appliance for organizations with IP telephony systems that delivers converged voice and data applications to the screens and speakers of their IP telephones. The Application Gateway also can transform existing Web-based applications for the screens of IP phones and any wireless device.
Read More: Citrix's Smart Agent Released With Application Gateway 6.0
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